Getting Started System Requirements Service Assignment Requirements Installation Initial Configuration The Unity User Interface Resizing Maximizing & Minimizing Working From The System Tray Call Details Popup Browser Integration Call Control Make A Call End A Call Redial Answering A Call Send Call To Voicemail Transferring A Call Announced Transfer Blind Transfer To Voicemail To Mobile Hold & Retrieve Conference Calling Starting A Conference Ending A Conference Leaving A Conference Adding A Call Call Recording Configuration Usage Current Call List Managing Multiple Calls Resizing User Status Available Views Managing Monitored Users Monitored User States Call Actions Call A Monitored User Transfer To A Monitored User Camp On A Monitored User Transfer To Voicemail Answering A Call Barge Into a Call Call User When Free Other Features View User Details Instant Message Send Email Directory Integration Searching Directories Group/Enterprise Directory Group/Enterprise Common Phone List Personal Directory Add A Contact Modify A Contact Remove A Contact Export Import Outlook Contacts Third-Party Directories Call Actions Call A Contact Transfer To A Contact Call Logs My Status CommPilot Express Do Not Disturb Call Forward Always Hoteling Guest Instant Messaging Send An Instant Message The Conversation Window

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